Terms and Conditions

Last updated: 29-10-2025

Welcome to Masala Wheels! These terms explain how we handle online orders placed through our website.
By placing an order, you agree to the following:

1. About Us

We’re Masala Wheels, a UK-based food business trading from our food truck located at 78b, Gorgie Road, Edinburgh, Scotland, EH11 2NB.
You can contact us at support@masalawheels.co.uk

2. Orders

All our food is made fresh to order. Once your order is confirmed and paid for online, we’ll start preparing it right away.
Please double-check your order details before checkout, as changes might not be possible once cooking begins.

3. Prices & Payments

All prices shown on our website are in GBP (£) and include VAT (if applicable).
Payment is taken securely through our online checkout at the time of ordering.

4. Collection

We currently offer pickup only from our food truck at 78b, Gorgie Road, Edinburgh, Scotland, EH11 2NB.
Your estimated pickup time will be displayed during checkout. Please arrive on time to ensure your food is fresh.

5. Allergies

Please inform us of any allergies before placing your order. Full allergen information is available on our menu.

6. Cancellations & Refunds

Once your food has been prepared, we cannot offer cancellations or refunds unless there’s an issue with your order (see our Refund Policy).

7. Our Responsibility

We always aim for top-quality food and service. However, we can’t be held responsible for delays or issues caused by circumstances beyond our control (e.g. traffic, weather, etc.).